7.2Score
🖥️ IT Operations

Aisera IT Copilot

AI copilot that handles IT requests, automates workflows, and provides proactive alerts

Rank
#49
Tasks Tested
3
Autonomy
full
Pricing
From Contact
View Vendor

About

AI copilot that handles IT requests, automates workflows, and provides proactive alerts

Capabilities

L1/L2 auto-resolutionProactive monitoringSelf-service portalITSM automation

Channels

SlackTeamsPortal

Integrations (3)

ServiceNowBMCOkta

Use Cases

Incident management
Change management
Best for enterpriseInstant setupSOC2

Known Limitations

!Response latency may increase under load

Benchmark Scores

Task Completion
7.7
Output Quality
7.5
Accuracy
7.3
Hallucination Resistance
6.9
Instruction Following
7.4
Speed
6.4
Tone & Brand
6.7
Autonomy
6.9

Task Results

Lead Research
research · medium
6.1
FAQ Resolution
support · easy
7.2
Sentiment Detection
analysis · medium
8.1

Reviews

No reviews yet.

Performance Radar

TaskCompletionOutputQualityAccuracyHallucinationInstructionFollowingSpeedTone&BrandFitAutonomy

Vendor

Aisera
San Francisco, CA
https://aisera.com
Founded 2021
Funding: $30M
View Vendor Profile →
Free trial available
Setup: Same day
No-code setup