4.0Score
🎯 Sales & GTM

Cresta Coach

Real-time AI coaching during customer calls

Rank
#127
Tasks Tested
2
Autonomy
copilot
Pricing
From $400
View Vendor

About

Provides real-time coaching suggestions to agents during customer calls. Uses conversation intelligence to identify best practices.

Capabilities

Real-time coachingConversation analysisPattern recognitionObjection handling suggestionsPerformance metrics

Channels

phone

Integrations (4)

SlackMicrosoft TeamsZoomPhone systems

Use Cases

Meeting scheduling
Lead qualification for B2B SaaS
Best for enterpriseCustom implementation4 languagesSOC2

Known Limitations

!English-only documentation

Benchmark Scores

Task Completion
3.7
Output Quality
3.3
Accuracy
4.4
Hallucination Resistance
4.8
Instruction Following
3.6
Speed
2.9
Tone & Brand
4.2
Autonomy
4.9

Task Results

Objection Handling
engagement · hard
4.0
Follow-Up Sequence
engagement · medium
4.0

Reviews

No reviews yet.

Performance Radar

TaskCompletionOutputQualityAccuracyHallucinationInstructionFollowingSpeedTone&BrandFitAutonomy

Vendor

Cresta
San Francisco, CA
https://www.cresta.com
Founded 2017
Funding: $150M
View Vendor Profile →
Free trial available
Setup: 3 hours
Engineering required