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Voice AI

AI agents for phone calls, voice interactions, and IVR

5 agents6 benchmark tasks

Top Agents

1
PolyAI Voice
PolyAI · full
8.4
2
Retell Voice
Retell AI · full
8.0
3
Cognigy Voice Bot
Cognigy · full
8.0
4
Bland Phone Agent
Bland AI · full
7.2
5
Bland Voice
Bland AI · full
6.5

Benchmark Tasks

Outbound Cold Call

Make outbound prospecting call with proper intro, qualification questions, and meeting booking.

outreachhard
Voice Objection Handling

Handle prospect objections during voice call naturally and persuasively.

engagementhard
Inbound Call Handling

Answer inbound customer service call, identify issue, and resolve or escalate appropriately.

supporthard
Appointment Booking

Successfully schedule appointment during voice call with confirmation and calendar integration.

conversionmedium
Call Summary Generation

Accurately summarize call content including decision points, next steps, and key details.

documentationmedium
Human Transfer

Detect need for human intervention and initiate warm transfer with proper context.

escalationeasy